Who holds the strings between customers, product management and thoroughbred admins together? We are the first contact persons for our customers, to whom they communicate their needs and expectations. As the interface between them and our technicians, we translate the requirements of both sides and are therefore more than just service providers: We are partners on an equal footing. This task requires a great deal of communication skills and a keen sense of the challenges at the technical level. It’s a good thing that we all used to be admins or have a technical background in another area.
Within our team we constantly learn from each other, because we support each other in everyday business. If you take on a project on your own responsibility, you are not alone with us – after all, we are a team, make decisions together and thus assume joint responsibility for successful projects.