24/7 container operation on Kubernetes
Tailored operation of your containers so that you can fully concentrate on your application.
Simple and flexible
- Collaborative working with GitLab
- Fully managed operation services
- Personal contacts
24/7 operation on Kubernetes
- Lifecycle management
- Monitoring and alerts
- Incident and change management
Secure and reliable
- GDPR-compliant in German data centers
- Regular security updates
- IT security scans and DDoS protection
Full-service package for your Kubernetes environment
Fully managed operation service by our GitOps team, if you don’t want to take over operation of your setup yourself, we take over the responsibility for your IT services! You focus on your core business and delivering new features to your customers instead of running your project 24/7.
We take care of the lifecycle management for all services operated by MetaKube Operator. As soon as a tested update is available, we take care of the update in your setup.
MetaKube Operator's monitoring stack includes interaction with Prometheus to collect metrics. These are provided to you by Grafana as dashboards. The alert manager proactively informs you about occurring problems. This allows you to quickly detect dependencies between Kubernetes cluster operations and your application. You get access to the monitoring system and can also build your own dashboards and metrics.
Your Kubernetes setup runs exclusively in ISO-27001 certified data centers in Berlin or Frankfurt. Depending on your requirements, we can implement a high availability setup at both locations.
We support you in securing your setup with image scans and access concepts. To protect you from attacks, we offer you the option of DDoS protection.
We work together with you to define the configurations of the services for operation. – always based on our best practices and the requirements of your application.
The concept includes for example:
- Sizing of workernodes and pods
- Control of workload and service distribution
- Active capacity management
- Scaling
- Provisioning ad-hoc required resources to maintain availability
A service management team is on hand to provide you with service reports on cluster metrics or what work has been done on your setup. You will have a dedicated contact person for individual requests.
A dedicated service team for incident resolution lets you get a good night's sleep. In the event of an incident, the team intervenes immediately and fixes the error.
If you wish, we can create an operations manual together with you that defines instructions for events that occur during operation. This lets us to manage your services independently of you 24/7, even if we do not provide the basis for them.
We also take care of the manual recovery of the setup of parts of it – if this cannot be done automatically. This includes keeping backups of the data according to the operating concept and restoring them from the backup (restore).
Modernize your IT with MetaKube Operator and focus on your application
The road to cloud-native success
With our 360° approach, we take responsibility for your cloud-native setup so that you can focus on your core business. We are always with you from scoping, through know-how transfer for your employees, all the way up to and including full 24/7 Kubernetes operation.
Scoping
Feasibility and requirements analysis:
technical,
organizational,
system architecture including third party
Enabling
Kubernetes Dive-In Workshop(s):
Basic Kuberenetes workshops,
deep dive workshops on various topics,
solution architects team
Kick-Off
Kick-off-planning:
Definition of the project structure and schedule, roles and responsibilities (RASCI), service transfer points,
risk assessment (technical and organizational),
definition and validation of the system architecture
Transition
Implementation phase: Connection to third-party systems from SysEleven (S3 for backups, container registry, etc.), Connection to external third-party systems (ERP, etc.), setup of CI/CD pipelines, lifecycle and patch management workflows, and many more
Go Live
Launch:
Post-calculation, handover and acceptance to customer and by customer, wrap-up meeting (with all stakeholders), finalization of documentation and operation manual, lessons learned
These companies trust us
Contact us now
Good service starts at first contact. Talk to us! We will be happy to advise you.
MetaKube Operator FAQs
No, the operations team has the task of maintaining the defined state that was recorded when we took over operations. For this purpose, the team takes over finished, operational setups or individual services. Extensions, changes or new concepts can be designed and implemented by our solutions architects. In the case of extensive changes, a new operational concept must then be created. Smaller adjustments to the configuration of the services, for example to increase stability, can also be proposed by the operations team.
There are often dependencies between applications and major versions of services. We can therefore only perform major upgrades if you have given us the go-ahead. The effort for this is not included in our service fees and will be charged separately according to effort.
Yes, we can take over the operation according to an existing operation manual even for those parts of your project that were not built on the basis of our building blocks.
SysEleven optionally takes over the task to debug the application 24/7. Everything listed in the operating manual created for this purpose is part of the agreed operating concept. Beyond that, SysEleven does not perform any activities specifically on or for the application.
